AI Chatbots

AI chatbots that answer customers instantly, on the channels they use.

WhatsApp bots, website chatbots, support and sales assistants and voice AI, trained on your own content and connected to your systems.

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What is an AI chatbot?

An AI chatbot is a conversational assistant that answers customer questions, qualifies leads and completes simple tasks around the clock, using your own business content. Kaynat Umar builds chatbots for WhatsApp, websites and support desks, with human handoff and CRM integration.

Sample work

Six chatbots, six different jobs.

Each website below has its own trained assistant. Press “Try the chatbot” to book a check-up, reserve a table, track an order, book a viewing, start a legal enquiry or claim a gym pass.

Now try the text version — live

This is Mia as a website chat widget, running the same front-desk job in text. Tap a suggestion or type your own message — ask about prices, opening hours, or say you'd like to book, and she will walk you through it to a confirmed booking with a reference number.

M
Mia · Bright Path DentalAI receptionist — text chat demo · replies instantly

What the receptionist handles

  • Booking, rescheduling and cancelling appointments
  • Price and opening-hours questions from your real list
  • Directions, parking and “what should I bring?”
  • Taking a message and texting it to the right person
  • Handing tricky questions to a human — with the whole conversation attached

One brain, every channel

The same receptionist answers the phone by voice, the website by chat and WhatsApp by message — one set of answers, one calendar, one CRM record per customer. The voice samples above and this chat are two doors into the same system.

More proof

Keep exploring the live work.

Why it matters

Customers expect an answer in seconds, not hours. A well-built chatbot handles the repetitive 70 percent of questions, such as order status, opening hours, pricing guidance and booking, and routes the rest to your team with context.

Quality comes from the content and the guardrails: the bot answers from material you approve, says when it does not know, and escalates cleanly. It connects to your CRM, helpdesk or calendar so conversations turn into outcomes rather than dead ends.

ChannelsWhatsApp, website, support desk, voice
Typical delivery1 to 3 weeks
KnowledgeYour own approved content
HandoffEscalation to a person with context
IntegrationsCRM, helpdesk, calendar, e-commerce
Best forE-commerce, support teams, education, SaaS
What’s included

Everything it needs to actually work.

WhatsApp bots

Order updates, FAQs, bookings and follow-ups delivered inside WhatsApp Business.

Website chatbots

On-site assistants that answer product questions and qualify visitors.

Customer support bots

Trained on your knowledge base, with ticket creation and escalation.

Sales bots

Lead qualification, product guidance and meeting booking.

Voice AI

Natural-sounding voice assistants for inbound and outbound calls.

Analytics and improvement

Conversation reviews show gaps in content so answers keep improving.

Process

How we build it

01Define the conversations

We collect the real questions customers ask and decide what the bot should and should not handle.

02Prepare the knowledge

Approved content is structured so the bot answers accurately and cites its source material.

03Build and connect

The bot is built for your channels and connected to CRM, helpdesk and calendar.

04Test, launch, improve

Realistic test conversations, a controlled launch and ongoing content tuning.

Best for

Typical tools

OpenAIClaudeGoogle GeminiWhatsApp BusinessN8NAirtableSupabaseShopifyWooCommerce
FAQ

Questions about ai chatbots

How much can an AI chatbot handle?

It depends on the business, but repetitive, well-documented questions such as order status, opening hours, simple policies and booking are good candidates. Complex or sensitive cases are handed to a person.

Can the chatbot work on WhatsApp?

Yes. WhatsApp Business chatbots can answer questions, send order updates, qualify leads and book appointments, with escalation to a human.

Will the chatbot make things up?

A properly built bot answers from content you approve, says when it does not know and escalates. Testing specifically targets wrong or risky answers before launch.

What is the difference between a chatbot and an AI receptionist?

An AI receptionist is a chatbot specialised for front-desk work, including voice calls, appointment booking and call-handling rules. See the AI receptionist page for details.

Related

Works well with

Your turn

Let’s see if AI Chatbots fits your business.

A free 20-minute call. You’ll get a straight answer on whether it’s worth doing, what it would take and a fixed price.

Book a free 20-minute call Message on WhatsAppFree audit · fixed-price quote · no obligation